Cancellation policy

Seasonal, Made-to-Order Collections

Benaya Fahari collections are released seasonally and produced in limited quantities. Each garment is made from scratch, beginning only after an order is placed.

We do not operate on a fast-fashion or ready-to-ship model. Our process prioritizes craftsmanship, material integrity, and intentional production timelines.

 

Order Commitment

Because each piece is handcrafted specifically for the customer:

• All purchases are final once production has begun

• Orders cannot be canceled, modified, or refunded after processing starts

• This includes changes to size, color, or design selection

Production begins shortly after an order is placed to ensure timely and precise execution.

 

Before You Purchase

We encourage all customers to:

• Review sizing details carefully

• Read the Pre-Order & Shipping Information page

• Contact us with any questions prior to placing an order

Placing an order indicates acknowledgment of and agreement to these terms.

Our Standard

Benaya Fahari garments are created slowly and intentionally. Time is an essential part of our process, allowing each piece to be crafted with precision and care.

These are investment garments, not impulse purchases, and our policies reflect the nature of how they are made.

 

Questions Prior to Ordering

If you have questions regarding production timelines, sizing, or the ordering process, we are happy to assist before purchase.

Email: support@benayafahari.com